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Why Has My Energy Switch Been Objected To?

Occasionally, when switching your energy supplier, your existing provider might object to the switch. Objections happen when an energy provider stops their customer from switching to a new supplier. There are certain circumstances where this may happen, including: If you’re on a fixed term contract and your term hasn’t expired yet You didn’t give your … Continued

Managing New Connections For Your Business

A QUICK GUIDE TO NEW BUSINESS METER INSTALLATIONS. WHAT ARE NEW CONNECTIONS? From the initial supply request right through to receiving your first bill, the process of setting up an energy supply in a building can sometimes be a bit complicated. But at Yü Energy, we’ve made it quick and simple to get lights, camera … Continued

Customer Service Tips For SMEs

At Yü Energy, we pride ourselves on our speedy customer service and dedicated Relationship Manager for all our customers. We want to ensure our customers receive the best service from us, so we’re continuously looking at ways to keep them happy. Good customer service plays a huge role in small businesses, it helps them distinguish … Continued