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customercare@yuenergy.co.uk

Understanding Your Gas Bill

Everything you need to understand your business gas bill.

Your gas bill has been designed so it’s easy to understand, however we understand this can be a little tricky.

YOUR ACCOUNT SUMMARY

Example Business Gas Bill - Yu Energy

1 Account Number –  Providing us with this number when you have a query, will help us find your account quicker.

2 Invoice period – The period of time in which you are being billed for.

3 Standing charge – The standing charge is the cost you pay to us, in order to access your energy.

4 Overview of this month’s invoice – Highlighting all additional charges as highlighted in your contract charges and VAT.

5 Previous months invoice –  Highlighting any adjustments (default fees/ad hoc credits)/payments since your last monthly invoice.

6 Total amount – This figure shows how much will be taken from your account (if a minus number is shown, your account is in credit).

7 Date your direct debit will be paid – This is the date your payment will

come out of your account – these dates differ depending on your agreed contract.