0115 697 1806
Experiencing a disruption to your water supply or water quality?
Here’s what to do if you have a disruption to your water supply or water quality.
During office hours: Monday – Friday, 9am – 5pm call Yü Energy 0115 975 8258
Outside of our office hours, call your Wholesaler directly on their emergency number.
If you’re unsure of who your Wholesale Water Provider is, you can find out on the following website by inputting your postcode: https://www.water.org.uk/customers/find-your-supplier
Affinity Water 0345 357 2407
(Water only, for sewage contact Thames Water, Anglian or Southern)
Anglian Water & Hartlepool 0800 145 145
Bournemouth Water 01202 590 059
Bristol Water 0345 702 3797
Cholderton & District Water 07437 445 863
Essex & Suffolk 0345 782 0999
Northumbrian Water 0345 717 1100
Severn Trent Water 0800 783 4444
South East Water 0333 000 0365
Southern Water 0330 303 0368
South Staffs Water 0800 389 1011
South West Water 0344 346 2020
Sutton & East Surrey Water 0173 777 2000
Thames Water 0800 316 9800
United Utilities 0345 672 3723
Wessex Water 0345 600 4600
Yorkshire Water 0800 573 553
What Classifies as a Water Emergency?
A water emergency is an event that disrupts the normal supply of clean water to your home or business, such as:
- Frozen or burst pipes
- Leaky pipes
- Blockage in water supply
- Loss of water supply or very low water pressure
- Water contamination
- Broken water mains